Our antibacterial sanitizer is an add-on. We apply it after we've cleaned your carpet, rugs or upholstery, never as a stand-alone visit, because spraying a sanitizer onto dirty fiber mostly sanitizes the dirt.
That order matters more than the product does. Cleaning lifts out the soil, body oils and spills that bacteria feed on. The sanitizer goes on once the fibers are clean, while the technician is still in the room, and it dries along with everything else. You don't need to plan a second appointment or clear the house twice.
Who tends to ask for it
The requests we get in Pearland follow a pattern. Families with a baby who has just started crawling ask for it on the living room carpet. Parents of kids at Pearland High or Glenda Dawson ask after football season, when pads and cleats have spent months on the floor of a bedroom. Pet owners ask for it on the sofa the dog sleeps on. Somebody getting a house ready for a newborn, or for an older parent moving in, will often add it to every room.
None of those people are dealing with an emergency. They want the soft surfaces their family touches all day to be cleaner than a regular cleaning leaves them, and that's a reasonable thing to want.
Our view is that the sanitizer earns its price in a handful of places: nurseries, playrooms, pet beds and furniture, and the carpet in a room where someone has been sick. For a guest bedroom that gets used twice a year, a normal cleaning is plenty and we'll say so.
How the visit goes
The technician walks the rooms with you first, points out heavy traffic lanes and spots, and quotes the cleaning plus the add-on before any work starts. Spots get a pre-treatment. Then the carpet or fabric is cleaned with our soap-free solution, which doesn't leave a sticky film behind, and that's important here, since residue would just give dirt and germs something to cling to.
After the clean, the sanitizer is applied evenly across the surface. It uses very little moisture, so it doesn't change your drying time much. Most rooms are ready to walk on shortly after we pack up, and furniture can go back in place the same day.
It works on wall-to-wall carpet, area rugs cleaned in your home, and most upholstered pieces. Delicate fabrics like silk or some velvets get a test spot first. A few of them we'll pass on, and the technician will tell you which.
What it can and can't do
We're careful about promises here. The sanitizer reduces bacteria on the fibers we treat at the time we treat them. It's a cleaning step, and we make no health claims for it. A treated carpet won't stay germ-free for months, because the next muddy shoe or spilled sippy cup starts the clock again.
It also isn't a fix for water damage or for mold growing in a pad or a wall. If a room has had a leak or a flood, that's a different job, and the sanitizer won't fix what's happening underneath. Pet urine is another separate problem. The smell comes from salts and organic material deep in the pad, which is why we use a dedicated pet odor treatment for it.
If you'd like to add the sanitizer, mention it when you book a carpet cleaning or upholstery cleaning, or ask the technician on the day. Check the coupons page before you schedule, too. The cleaning it rides along with is covered by our 100% satisfaction guarantee.