Safe-Dry® Carpet Cleaning of Pearland (“we,” “us” or “our”) respects your privacy. This policy covers the information we collect when you visit safedrypearland.com or hire us to clean, what we do with it, who we share it with, and the choices you have about it.
Contact: 281-506-4808 | safedrypearland.com
Information we collect
What you give us
When you call, book, fill out a form or pay for a cleaning, we may collect:
- Your name, phone number, email address and the address where the work happens
- Details about the job, such as rooms, surfaces, pets, stains and the days you prefer
- Billing details, which are handled by third-party payment processors
- Records of calls, texts, emails and messages between you and our team
What is collected automatically
Like most websites, ours uses cookies, tracking pixels and similar tools. They help us see how people use the site, remember your settings, show relevant content and ads, and fix things that aren't working.
We use several Google services. Google Analytics measures traffic and visitor behavior, including general demographics and interests. Google Tag Manager loads our tracking code. Google Ads and its remarketing tools show our ads to people who have visited the site. Our Google Business Profile lists the business and hosts customer reviews.
Social media platforms such as Facebook and Instagram, advertising networks, marketing automation tools and customer relationship management (CRM) systems may also place pixels on the site.
Your browser also sends technical details: IP address and approximate location, device, browser and operating system, the pages you view and for how long, the site that referred you, and the date and time of each visit.
How we use it
Mostly to do the work. We use your information to schedule and complete cleanings, take payment, send appointment updates and follow-up care notes, and answer your questions.
We also use it to run the business: improving our service, studying how the website performs, doing market research and keeping the records we need for business and legal reasons.
With your consent, we send promotional offers and cleaning reminders. We show ads on other platforms, retarget past visitors and measure whether our advertising pays off.
Finally, we use information to meet legal obligations, guard against fraud and unauthorized access, settle disputes and enforce our terms.
When your information leaves us
We may share information with:
- Service providers, including payment processors, our scheduling and booking platform, customer messaging tools, and website hosting and maintenance companies
- Marketing partners, including Google, social media ad platforms, email marketing services, and lead generation or referral partners
- Law enforcement, courts or other parties when the law requires it, such as a subpoena or court order
- Anyone needed to protect our rights, property or safety
- A buyer or successor if the business is merged, acquired or sold
We do not sell your personal information to third parties for their own direct marketing.
Cookies and tracking
The site uses four kinds of cookies:
- Necessary cookies the site needs in order to work
- Analytics cookies from Google Analytics that show how the site is used
- Advertising cookies for targeted ads and remarketing
- Functional cookies that remember your preferences
Your browser settings let you accept or reject cookies, delete the ones already stored, get a notice before a cookie is set, or block particular sites. Turning cookies off may break parts of the site. To opt out of Google Analytics specifically, install Google's opt-out browser add-on at tools.google.com/dlpage/gaoptout.
Data security
We protect your information with SSL encryption in transit, secure storage with access controls, periodic security reviews and updates, and staff training on handling personal data. Even so, no method of sending or storing data online is completely secure, and we can't promise absolute security.
What you can ask us to do
Depending on where you live, you may be able to:
- See the personal information we hold about you and correct anything wrong or incomplete
- Ask us to delete your personal information, subject to legal requirements
- Unsubscribe from promotional emails, opt out of marketing texts or come off our marketing lists
- Opt out of interest-based advertising, change your ad personalization settings or use an ad blocker or privacy-focused browser
To use any of these rights, call us at 281-506-4808.
Children's privacy
Our services are meant for adults 18 and older. We don't knowingly collect personal information from children under 13, and if we learn that we have, we delete it promptly.
Third-party websites
Some links on this site lead to websites we don't run. We aren't responsible for their content or privacy practices, so please read their policies.
How long we keep information
We keep personal information only as long as we need it to provide our services, meet legal obligations, resolve disputes and enforce our agreements. Service records are usually kept for seven years for business and tax purposes.
Changes to this policy
We may revise this policy when our practices, technology or legal requirements change. The updated version will be posted here with a new “Last updated” date. For significant changes, we may also post a notice on the site, email registered users or reach out another appropriate way.
Extra rights under some state laws
California residents (CCPA): You have the right to know what personal information is collected, to request its deletion (with some exceptions), to opt out of its sale, and to be treated the same if you exercise any of these rights.
European Union users (GDPR): You have the right to data portability, to restrict or object to processing, and to lodge a complaint with a supervisory authority.
This policy is written to follow applicable privacy laws. For legal advice about your specific situation, talk to a qualified attorney.
Contact us
Questions about this policy or how we handle your information can go to:
Safe-Dry® Carpet Cleaning of Pearland
Pearland, TX 77581
Phone: 281-506-4808
Website: safedrypearland.com